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About > FAQ

Accommodations FAQ


Accommodations

What are the rates of your hotel guest rooms and suites?
Rates range from *$600 to $5200
*Rates very based on room category, seasonality and availability. Full payment of room and tax is required at time of booking.
Where do I make my reservation?
Click here to book or revise on-line hotel reservations.
Or call us at 800-348-5406
What time is Check-in and Check-out?
Check-in: 3:00pm. Check-out: 12:00 noon.
Does your room rate include breakfast?
Yes, in our Restaurant. Breakfast does not include room service, gratuity or alcoholic beverages and is not included for groups.
Do you accept children?
Auberge is designed for adults seeking a tranquil atmosphere and, therefore, unsuitable for children under 16.
Do you accept pets?
No, however kennel services are available in Napa.
Is there a minimum number of nights stay for your guest rooms?
Yes, 2 nights if arriving on a Friday or Saturday, holiday weekends may require a 3 night stay.
What time is Check-in and Check-out?
Check-in: 3:00pm. Check-out: 12:00 noon.
Can we have an early Check-in?
Guaranteed Check-in is 3:00pm but we will be glad to accommodate your request when possible.
Can we have a late Check-out?
Check-out time is 12:00 noon. Please contact guest reception on the day of your departure for any exceptions.
Do you have wheelchair accessible rooms?
Our hotel has two rooms with wheelchair access. A wheelchair lift is also available on the path from the guest rooms. The Restaurant and Bistro & Bar can also accommodate wheelchairs.
Can we reserve the same room as last year?
We book guest accommodations based on room type. Specific rooms can be requested, but cannot be guaranteed.
What kind of amenities do you offer?
Our Napa Valley resort offers the Auberge Spa, pool & jetted tub, gym, steam rooms, one outdoor tennis court, yoga pavilion, outdoor Sculpture Gallery.


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